Terms of service

📜 Terms of Service – Tiny Tales Shelf

Last updated: 6th October 2025

Welcome to Tiny Tales Shelf. By accessing or purchasing from our website (www.tinytalesshelf.com), you agree to comply with and be bound by the following Terms of Service (“Terms”). Please read these Terms carefully before using this website or placing an order.

Section 1 – General

This website is operated by Anjali Kainth (“we”, “us”, “our”). By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms.

We reserve the right to update, modify, or replace any portion of these Terms at any time by posting changes on this page. It is your responsibility to review this page periodically for updates. Continued use of the website following any modifications constitutes acceptance of those changes.

 

Section 2 – Eligibility

By using this website, you confirm that you are at least eighteen (18) years of age or are using it under the supervision and consent of a parent or legal guardian.

 

Section 3 – Products and Availability

Tiny Tales Shelf offers both new and preloved books. All descriptions, images, and pricing are provided in good faith; however, typographical errors, inaccuracies, or omissions may occasionally occur.

All products are subject to availability. In the event an item you ordered becomes unavailable, we will notify you promptly and issue a refund or offer an alternative product where possible.

 

Section 4 – Pricing and Payments

All prices displayed on our website are in Indian Rupees (INR) and are inclusive or exclusive of taxes as indicated.
We reserve the right to modify prices at any time without prior notice.

Payment must be made in full at the time of placing the order through the secure payment methods made available on our website.

 

Section 5 – Shipping and Delivery

Orders are shipped within India using reputable courier services. Delivery timelines may vary based on your location, courier performance, and external factors.

For full details regarding packaging, processing, and delivery timeframes, please refer to our Shipping & Packaging Policy, which forms an integral part of these Terms.

 

Section 6 – Returns, Refunds, and Cancellations

All returns, refunds, and cancellations shall be subject to the terms outlined in our Return & Refund Policy, which should be read in conjunction with this document.

We reserve the right to deny a return or refund if an item shows signs of use or damage not caused during shipping.

 

Section 7 – Condition of Preloved Books

As Tiny Tales Shelf deals in both new and preloved books, the physical condition of preloved books may vary. Reasonable wear, cosmetic imperfections, or markings consistent with prior use are expected.

Each preloved book is carefully inspected, and its condition is described to the best of our ability prior to listing. By purchasing preloved books, the customer acknowledges and accepts such variations in condition.

 

Section 8 – Errors, Inaccuracies, and Omissions

From time to time, there may be information on the website that contains typographical errors, inaccuracies, or omissions, including but not limited to product descriptions, pricing, or availability.

We reserve the right to correct such errors and to update, modify, or cancel any order if an error is discovered after submission, without prior notice.

 

Section 9 – Prohibited Uses

You agree not to use the website or its content:

  • For any unlawful purpose;

  • To solicit others to engage in illegal acts;

  • To infringe upon our intellectual property or the rights of others;

  • To harass, defame, or discriminate against any individual or group;

  • To upload or transmit viruses, malware, or any malicious code.

Any breach of these prohibitions shall result in immediate termination of your access to our website and may result in legal action.

 

Section 10 – Limitation of Liability

In no event shall Tiny Tales Shelf, its proprietors, or affiliates be liable for any indirect, incidental, special, or consequential damages arising from your use of this website or purchase of products.

Our total aggregate liability, if any, shall not exceed the total amount paid by you for the product giving rise to such claim.

 

Section 11 – Personal Information

Your submission of personal information through this website and during checkout is governed by our Privacy Policy, which forms part of these Terms of Service.

 

Section 12 – Third-Party Services

Certain services offered through our website, including payment gateways and courier integrations, are provided by third parties.

We are not responsible for any issues, data breaches, or losses arising from the use of such third-party services. You are advised to review their terms and privacy policies prior to engaging with them.

 

Section 13 – International Orders

We currently do not offer automatic international shipping through our website.

Customers outside India who wish to place an order may contact us via WhatsApp at +91 9958258942 with their order details.
We will provide a quotation for international shipping rates and estimated delivery timelines. The order will be processed manually only after confirmation and acceptance of the quoted charges.

All customs duties, import taxes, and related fees applicable in the destination country shall be borne solely by the customer.

 

Section 14 – Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India, and the courts of [Faridabad, Haryana, India] shall have exclusive jurisdiction over any disputes arising from or in connection with these Terms or the use of this website.

 

Section 15 - Contact Us

For questions about shipping, tracking, or claims, please contact us:

  • Email: tinytalesshelf@gmail.com

  • WhatsApp: +91-99582-58942

  • Business hours: Monday–Saturday, 10:00 AM – 6:00 PM IST. We strive to respond within 24 hours on business days.